Privacy

What this site collects

The public pages do not require an account. If you call or email, we receive whatever you choose to say: a phone number, an email address, and the facts of the job you describe.

The client login (observation file) asks only for an access code. That code stays in your browser session until you sign out or close the tab.

The Owner’s Early Warning Checklist is a separate paid account. Buying it sends you through Stripe. After payment we store the email you paid with, a password hash, the name and project label you enter, checkbox progress, and a signed-in session cookie. We do not store card numbers.

Before checkout, the buy page asks for your email so we can save your spot if checkout is interrupted. We store that email, the page you entered it on, and whether you checked the optional “Send me occasional tips for my build” box, with the time you made that choice. The box starts unchecked.

We do not use advertising pixels on these pages.

This site may load fonts from Google Fonts. Your browser then makes a request to Google’s servers under Google’s own practices.

Payments and advertising

If you pay an invoice or the Owner’s Early Warning Checklist by card, the card network and the processor (Stripe) receive the payment details those services require. This website does not collect card numbers. Stripe notifies our server of a successful payment; the checklist does not unlock from a browser flag alone.

Refunds. Full refund within 7 days of purchase, no questions asked. Email billing@straightanswersllc.com. One refund per buyer. If a purchase is refunded, checklist access ends. Details: Refund Policy.

If we run ads on other platforms, those platforms have their own data practices. We will update this page when that applies.